FAQs

GODIAC LTD, ISO 9001 AND ISO 14001 CERTIFIED, SPECIALISES IN SOURCING ALL YOUR COMPONENT REQUIREMENTS.

General

Godiac is a UK-based electronic component distributor specialising in sourcing and supplying obsolete and hard-to-find electronic components, with a growing number of stock lines.

We are problem-solvers, priding ourselves on being able to find anything with a part number – including electrical and other non-electronic items.

Our address is:

Godiac Ltd
Chichester Enterprise Centre
Terminus Road
Chichester
West Sussex PO19 8TX
United Kingdom

We are open from 9am to 5.30pm UK time, Monday to Friday (excluding Public Holidays). Orders received outside these hours are processed the following business day. Please note we are not open to the public.

You can contact us as follows.

Tel: 01243 974 198 / 01243 974 379
Email: info@godiac.co.uk

Or through our Contact Us page.

Yes, we can provide answers to many technical queries. Please contact us.

Please contact us and we’ll gladly review your account status. Please note however that a certain level of consistent business is usually required first.

Product Range

Many obsolete components will not be RoHS compliant, due to their age. We will always advise you of RoHS status with your quotation.

Please see our RoHS / WEEE Statement here.

All products are new and unused unless otherwise stated. Please note this does not necessarily mean newly manufactured as many of the components we supply haven’t been in production for many years or even decades.

We are experts at identifying manufacturers’ and other internal part numbers. Please contact us and we’ll be only too pleased to help.

All parts come with a Three Month Quality Guarantee as standard.

Stock on the Website

We are primarily problem solvers and source most components from our trusted suppliers worldwide. We are in no way limited to the stock shown on our website.

We pride ourselves on being able to find anything with a part number and are not limited to electronic components.

Please use the Quick Enquiry page.

Please email it to info@godiac.co.uk or send it to us via our Get A Quote page.

Very accurate. Online sales are recorded in real time and stock quantities updated automatically.

Online Ordering

Ordering is possible on the Godiac website without the need for registration.

Prices on the Godiac website are exclusive of VAT.

Yes. These are as follows.

Quantity Discount
5-9 5%
10-24 8%
25-99 10%
100-249 13%
250-499 15%
500-999 18%
1000+ 20%

No.

We accept Visa, MasterCard and American Express as well as payment through PayPal.

Please contact us prior to ordering.

If you’re ordering before 1pm UK time and have a mainland UK delivery address, yes you can. Choose DPD Local as your shipment method.

Yes, we ship all over the world. Occasionally export or other restrictions apply – if so, we will advise you accordingly.

If you’re ordering a stock item before 1pm UK time, yes.

We offer simple, flat rates to both the UK and elsewhere, and free UK shipping on orders over £100. For full details, please see our Shipping Options page.

Yes but please contact us prior to ordering online.

Yes. Please contact us after ordering, quoting your order number.

A VAT invoice will be sent via email when your goods are despatched.

Godiac respects the privacy of all our customers and we never pass any personal information to any third party.

Please see the preceding question for more information on SSL and website security, and Godiac’s Privacy Policy.

After-Sales

Upon shipment you will receive an email with your tracking number (tracking numbers are not available on Royal Mail Signed For options).

Please contact us as soon as possible and we will try our best to help but this does depend on what stage of processing and despatch your order has reached.

If your first order has not yet reached the shipping process, we are always happy to add items or to combine two or more orders for you. Please contact us.

Please find our Returns Policy here.

Other

If your question is not answered by these FAQs, please contact us.

keyboard_arrow_up